What
the Hell is a WaMu Anyway?
Posted
12:00 (GMT) 27th August 2008 by David J. Bishop
Okay,
stop me if you've heard this one. A short bald man walks into a
bank and says "Excuse me, you have a checking account that's
free. Really?" "Yep, the WaMu free checking account,"
says the pretty red-headed woman behind the till. As names for free
checking accounts go, this one is pretty imaginative. She goes on:
"Comes with free cheques for life and free ATM cash withdrawals."
But by this point, the man isn't listening. He's lost in his own
little world where he's driving down a highway in the sun, the wind
in his hair (yes, he suddenly sprouts long hair out of his bald
head) and Twisted Sister blaring on the radio, not a care in the
world. He pounds his fist in the air triumphantly and as the car
speeds away we see the licence plate reads 'WH00-H00'. "You
also get free ID theft services," the girl adds, breaking him
from his reverie. But this guy's already sold. All he can say in
response is, "Nice." Then we cut to a plain green field
and a voiceover which says: "WaMu free checking: we don't nickel
and dime you." The words on the screen read 'Whoo hoo!TM'
(Really? TM?) and some other voice-over says
"Whoo-hoo" in a sort of half-hearted way. It's lack-lustre.
Like he's found a free paper clip. I'll go over why that's one of
the stupidest commercials I've ever seen in a second - and yes I
did see it, I'm not just telling you a story about a bald man opening
a WaMu account. It's
a real commercial, I swear to God.
Yeah,
so, I'm watching a lot of American TV online these days and so that
means I'm being exposed to a lot of American ads. And they're completely
different to European advertisements, catering as they do to a completely
different set of expectations. Over here adverts are all sizzle,
no sausage - they're not selling you sausages, they're selling a
lifestyle. They want you to want to be the kind of
person that buys this brand of sausage. All the American adverts
I've seen, on the other hand, set their expectations a lot lower.
They just want you to buy the sausage and if they can get to the
end of the advert without convincing you it's poisonous their work
here is done. American advertisers seem to think that the best way
to sell whatever it is they're selling is to just show you other
people using the product and finding it satisfactory.
Perfect
example, some guys in uniforms go on the streets, in some sort of
lorry, taking a cereal on tour like it's a rock band. They accost
passers-by and urge them to try new 'Honey Bunches of Oats'. The
people in the advert try it and seem to like it - Fin.
These aren't even real people doing this taste test, they're actors.
You can tell from the way they behave and from the quality of the
film - these are people pretending to be members of the
public trying a cereal. The message we get is: "Look at these
people pretending to like this product. You might actually like
it. Still, regardless of how it really tastes, none of them are
dead." They have demonstrated, at least, that Honey Bunches
of Oats are not in fact poison. Obviously when this idea was first
storyboarded and pitched on the space station orbiting Earth in
which all adverts are made they had the idea of actually taking
the cereal on tour and filming real people eating it. Why they didn't
just go with that idea, why they instead chose to fake it, is lost
on me. Perhaps they were looking for a more genuine response than
Americans' genuine response. Perhaps some people didn't like the
oat bunches, honeyed as they were, and they thought editing out
those negative comments would be dishonest - and so instead decided
to stage the whole thing. It makes me think that maybe they couldn't
find anyone who liked it. But this much we know: it won't kill you
to try the freaking cereal. Try it, why not? Like I said, lower
expectations.
The
WaMu advert has taken this a step further, although WaMu is not
the only offender, just the worst - this advert has the highest
bullshit:product ratio. It's always the same formula - customer
walks up to guy selling product, buys product and then something
awesome but jarringly unrelated happens to make you think that,
even though everything about this scenario is a fiction, even though
the guy is an actor just pretending to have a good time, maybe this
could happen to you if you booked a flight with American Express
or bought a Double Whopper or donated blood.
The
difference with WaMu is how low the bar is set. So very
low. Our bald man is sent into a fevered dream state of rock music
and open-top cars and over what? A free checking account? With free
ATM withdrawals?
Now,
I'm English. Very English. I am right now drinking tea with three
sugars, wearing a tweed jacket and a monocle. And one of those is
actually true. Right, so over here we call checking accounts current
accounts (and we drive on the left-hand side of the road!) but the
principle is pretty much the same. Except that I have never heard
of a current account where they charge you for
the privilege of borrowing all your money. What else? Free
ATM withdrawals? You mean, they don't charge for taking your
own money out of a cash machine? That's what gets the bald
guy creaming his pants? Here would be the radio version of that
advert:
"It's
that exhilarating feeling you get when all your hair grows back
and you're driving down a highway in the sun in a sports car listening
to 'I Wanna Rock'. WaMu: We don't sell you your own money back to
you for a small price."
Shit,
that's a boast? The alternative is "I would like twenty dollars
of my own money back please." "Okay, that'll be a dollar
fifty." I know you guys don't have free healthcare over there
but is this the standard? Selling people their own money to them?
That's just insane! Why don't I just wander the streets of Wakefield
selling people five pound notes for ten quid each? That's 200% profit!
This is blasphemy, this is madness!
This
is... WaMu.
It
gets better, free cheques for life. That means they don't charge
you for spending your money either! How generous! Wahoo!
Fuck me, if they penalise you for using a cash machine and writing
cheques, what's the point in putting all your money in a bank anyway?
You might as well just keep it at home in a jar. At least that way
you can reach into the jar without being charged for it. So yeah,
not doing these things ain't exactly a big deal. Oh, and let's not
forget our good friend 'Free ID theft services'. Which means in
the unlikely event of someone stealing your identity and committing
fraud in your name, your bank won't charge you money! Aren't they
amazing? I can feel my hair growing back already!
Advert
number two in the WaMu circus of horror: woman sits down next to
friend in a coffee house which is in terms of decor half-way between
a Starbuck's and a primary school classroom. She asks her friend
what he's doing on his computer. And he isn't reading Penny
Arcade, he's "signing up for WaMu free checking online.
It takes less than seven minutes. Pretty fast, huh?" "Yeah,"
she replies, wistfully, "really fast."
No,
that's not really fast. There's a lot you can do in seven minutes.
You can save a life in seven minutes, you can bump into the love
of your life and get to first base within seven minutes. Hell, you
can read through about 10 comics in my archives in seven minutes.
If I'm in a coffee house I'm only going to be there for half an
hour tops, I don't want to spend a whole seven of those thirty precious
minutes signing up for a bank account, not with people looking over
my shoulder. Considering how long tedious bureaucracy usually takes
to wade through, I suppose seven minutes to set up an account is
pretty fast. But it's not really fast. It's not breaking
the sound barrier across salt flats in a pink jet-propelled car
fast. Because that's the fantasy coffee lady indulges in. For some
reason she's wearing a pink fluffy jump suit while this is going
on, too - I suppose that is the female equivalent of reversing male
pattern baldness, huh? Wearing a lot of pink shit? We come back
to the real world and the dream of a seven minute account sign-up
has been so visceral that she has crushed her pastry using it as
a steering wheel. The only good way for the advert to end at this
point is for a glob of foam to escape from her mouth and it turns
out she's having some kind of seizure. Alas, this is not the case.
WaMu,
what you're offering is mediocre at best, and the visual illustrations
you are using to emphasise these 'perks' of not wasting our time
and not cheating us only emphasise their mediocrity. I don't know
if you're being ironic at this point or if you're just trying to
add so many bells and whistles that all people remember is the bald
man's hair growing back and they don't remember any of that other
stuff (i.e. your shitty offer). All I know is that if the most exciting
thing you can imagine is a checking account sans unnecessary
charges you need to seriously rethink your life. Go sky-diving,
eat a peach, get laid - whatever it takes.
There's
a third advert which is based around the first one, which opens
with a guy walking up to the till saying: "So you're the guys
with all the free stuff." No! No they're not! Not screwing
people over is not free stuff. Now, if the account really did cure
baldness at no extra cost that would be something special, but not
being charged for no good reason is not. Special, I mean. Not special.
(By the way, I'm not going to describe this guy's fantasy because
it is too
stupid for words. Okay, he tucks himself into a tight
ball, rolls down a bowling alley, gets a strike with himself
and then does a funky little dance. Happy now?)
Again,
we get the tag line: "We don't nickel and dime you." Well,
get this shitheads - you're not supposed to nickel and
dime people! Stop trying to take credit for something you're not
even supposed to do in the first place! In the words of Chris Rock:
what do you want, a cookie?
I thought
about asking this girl out and I was tempted to go with the Honey
Bunches of Oats approach and tell her "If you're willing to
lower your standards, I'm willing to buy you dinner." Simple,
no-nonsense. But now I'm thinking maybe I should go with the WaMu
approach, keep it simpler: "If you date me I won't try to rape
you." Sounds like a winner to me!
Guys
with all the free stuff my ass. I'm actually making a comic strip
for free twice a week and I can't give this thing away. These twats
are making mercy a selling point and it actually seems
to be working! No APR, no interest rates, no overdraft details,
we know nothing about this account. It must really suck if their
biggest selling point is a seven minute sign-up.
Okay,
I'm going to make a TV ad for Life on the Fourth Floor.
A guy walks up to me and says "You're the guy that makes the
free comic?" And I say, "That's right. The Life on
the Fourth Floor free comic is a digital image you can see
with your eyes, you can respire whilst reading it with free oxygen
and at no extra charge I won't come round to your house and kick
you in the testicles." "Wow," the guy mutters to
himself before drifting into a fantasy world where he rides around
on a kick-ass bike, grows two inches, does a flip off a giant ramp
made out of pizza, sails over a swimming pool filled with ice-cold
beer and lands on the other side between Angelina Jolie's breasts.
Then my snarky Gordon-Ramsay-sounding voice comes on over the footage
and says: "Life on the Fourth Floor: we don't kick
you in the balls. Wahoo!"
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